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St. Mary’s Medical Center – Huntington, WV                                                                                                                         

Position: Six Sigma Master Black Belt – Meaningful Use Implementation and CPOE

Training Senior Staff and Nursing Management in Toyota Production System and prepared high potentials for Green Belt and Black Belt Certification – Leading ARRA Meaningful Use Project for entire Hospital, as well as CPOE implementation.


Responsible for ensuring clinical processes are conducted in accordance with guidelines and regulations. Develops, performs, and manages quality assurance activities. Presides over audits.


  • Ensure that all processes contributing to the performance of a clinical trial are conducted properly.

  • Troubleshoot clinical trials and activities.

  • Manage and maintain databases for the quality system.

  • Prepare and assist in preparing annual reports and quality trending reports.

  • Report the status of the quality levels of staff, systems and production activities.

  • Preside over improvement programs.

  • Evaluate quality events, incidents, queries, and complaints.

  • Keep up to date with all related quality legislation and compliance issues

  • Compile and prepare materials for submission to regulatory agencies.

  • Document internal regulatory processes.

  • Ensure regulatory rules are communicated through corporate policies and procedures.

  • Utilize guidance documents, international standards, or consensus standards and interpret for guidance.

  • Ensure that investigator, vendor, facility and system audits are conducted.

  • Communicate any critical compliance risks noted from these activities to senior management.

  • Assume a lead role for the preparation, conduct, and responses to regulatory agency.



Helen DeVos Children’s Hospital – Grand Rapids, MI                                                                                           

Position: Quality Improvement Specialist - Six Sigma Master Black Belt                                                                        

Leading hospital-wide, large-scale Lean Six Sigma patient safety and quality improvement initiatives supporting the organization’s vision and plan to be the National Benchmark for Clinical Outcomes and the Safest Health System in the Nation. Rapidly integrating and collaborating with physician and clinician teams to implement new processes and drive results across multiple departments. Developed Business Objects reports for analyzing data from Cerner EMR to provide clinicians with evidence based results for improving processes and procedures.


Facilitates the maintenance of physician performance monitoring and analysis, including process and outcomes measures, forassigned physician specialties. Leads and facilitates medical staff performance committees, completes case reviews, datatrending, communications and joint commission requirements with/for physician performance. Support of the medical staffelectronic review process and applications to support workflows. Partners with all facilities to educate, evaluate and support workflows.


  • Increased the number of patients seen by the sedation department by 20% without adding headcount or cost through improved scheduling and utilization of physician assistants.

  • Currently preparing the first full scale trial of RFID and RTLS tracking across the Emergency and Sedation departments, which is projected to increase efficiency and meet new requirements of the Affordable Care Act.

  • Following the first negative revenue month in the organization’s history, successfully completed projects resulting in the training of residents to identify coding to better align inpatient versus outpatient classifications.



SCL Health - (Sisters of Charity Leavenworth Health System) – Denver, CO 

Position: Corporate Quality Improvement Specialist - Six Sigma Master Black Belt

A change agent leading inter-disciplinary teams and collaboratives to improve clinical processes and outcomes. Managed multiple improvement projects and teams using numerous Quality methodologies. Key driver for standardization and reduction of variation through the use of statistical analysis, plus the use, application, and adept in

The interpretation of statistical process control charts.    


  • Functions as a member of the healthcare team to promote teamwork toward promotion of quality patient care.

  • Responsible for facilitating and coordinating the key elements of the Chest Pain Center and Primary Stroke Center Certification process, including development and review of protocols/policies.

  • Works with facility clinical leadership team to assure successful survey process outcomes for disease specific certification programs.

  • Acts as committee chair for Chest Pain and Stroke Committee.

  • Initiates and manages databases for recording and reporting of data related to disease specific certifications.

  • Aggregates and reports on data relevant to certification programs in relevant committees.

  • Assists facility staff to achieve their potential as members of an effective team through innovative educational practices related to the above certifications and accreditations.

  • Works collaboratively with department directors to evaluate educational needs of staff, develops and implements plans to meet those identified needs in conjunction with the Education department in relation to the above certifications and accreditations.

  • Assists in assuring that appropriate standards of care, practice and performance, policy and procedures are in place through direct observation of clinical practice and collaboration with the management team.

  • Communicates effectively, both written and verbally, with all members of the healthcare team, customers and key stakeholders.

  • Assumes responsibility for own growth as a professional, including participation in a professional organization, attendance, to professional seminars and through formal education activities.

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